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HackFirstAidMedical
Recommended vendors

Vendors we reference. No referral fees.

Editorial selection only. We do not receive referral fees, kickbacks, or marketing payments from any vendor listed here. Inclusion is based on what actually shows up in small-practice deployments.

Disclosure: We do not receive referral fees. Inclusion is editorial. If you would like us to consider a vendor, use the contact page.
Athenahealth
EHR

Cloud EHR + PM + billing for small practices.

Why we reference: BAA-ready, mature audit log, and a documented breach-notification SOP.

DrChrono
EHR

Cloud EHR with mobile-first workflows.

Why we reference: Strong fit for small specialty practices; reasonable SRA artifact support.

Datto / Kaseya
Backup

BCDR appliance + cloud replication.

Why we reference: Most MSPs already deploy it; immutable snapshots are the default.

Veeam
Backup

Hybrid backup with immutable storage targets.

Why we reference: Defensible recovery posture when ransomware hits the EHR file share.

Microsoft Intune
MDM

Device management for Windows, macOS, iOS, Android.

Why we reference: Provides the encryption-evidence trail a HIPAA safe-harbor argument needs.

Jamf
MDM

Apple-only MDM with strong policy engine.

Why we reference: Default choice when the practice is largely on Mac and iPad.

Proofpoint Essentials
Email Security

Phishing + BEC defense sized for SMB.

Why we reference: Catches the records-request and payroll-redirect scams aimed at front-desk inboxes.

Microsoft Defender for Office
Email Security

Native M365 phishing protection.

Why we reference: Already on most practice tenants; needs to be turned on at the right tier.

Coalition
Cyber Insurance

Cyber + tech E&O with active risk reduction.

Why we reference: Realistic underwriting for small practices and a known IR-vendor network.

At-Bay
Cyber Insurance

Cyber insurance with proactive risk scanning.

Why we reference: Strong fit for practices doing telehealth or running internet-facing services.

MedPro / The Doctors Company
Cyber Insurance

Med-mal carriers with cyber riders.

Why we reference: Often the simplest path if your med-mal carrier already covers you.

Mandiant / CrowdStrike Services
IR Firms

Incident response retainers and on-call IR.

Why we reference: Insurer-network firms we see show up most often after a small-practice incident.

Coveware
IR Firms

Ransom negotiation and recovery support.

Why we reference: When the insurer's IR vendor brings them in, the recovery is faster and cheaper.

Compliancy Group / Compliance helpers
MSP Vetting

HIPAA program tooling for MSPs.

Why we reference: Useful when your MSP needs to demonstrate a HIPAA program — not a substitute for the SRA.

Are you an MSP?

We run a partner program for MSPs already serving small clinical practices. See the MSP partner program →

Built by

Travis R. Barlow.

25+ years in incident response. 580+ engagements. Founder of AtlSecCon, one of Canada's longest-running security conferences. No SDR, no junior associate — you talk to the person who has run this incident before.

25+
years IR
580+
engagements
1–25
provider ICP
Scenarios we have walked practices through

Illustrative composites drawn from practitioner conversations. No patient or practice identifiers.

  • Ransomware · Friday afternoon

    Walked the office manager of an 8-provider primary-care clinic through the first three hours — who to call, what not to touch, and what the 60-day HIPAA clock meant.

  • Cyber-insurer renewal

    A 3-provider dermatology clinic pulled the playbooks, customized two pages, and the underwriter accepted the plan — instead of a $9,000 consulting engagement.

  • BEC wire-fraud attempt

    A 5-provider OB/GYN group had read the Front-Desk Email Compromise playbook the week before. Their dual-approval rule caught the wire and prevented the loss.

  • MSP handoff to physician-owner

    The HIPAA self-check produced a one-page gap list an MSP could hand to a physician-owner — no jargon translation required.

Upgrade — vCISO

Your MIPS-ready SRA — and a named owner for the 60-day clock.

Training gets your people ready and advisory is there when something breaks. When you need someone to own the program — the HIPAA Security Rule, your annual SRA, and 405(d) “reasonable security” — and be the name your OCR, cyber insurer, EHR/clearinghouse business associates, and (in Canada) your provincial health privacy commissioner can point to, that’s the HackFirstAid vCISO: a security leader on retainer. Built for the EHR/vendor ransomware event mid-clinic-day, where the breach clock starts before the schedule clears.

We own your program

Strategy, risk register, roadmap, governance, cadenced reviews, and the OCR, cyber-insurer, EHR/clearinghouse BA, and provincial privacy commissioner conversations.

Independent partners execute

DFIR, SOC, pen-testing, tooling, legal, brokerage — coordinated by your vCISO, never sold by us.

Small Practice
CA$1,800/mo
Solo & the smallest offices — quarterly cadence
Foundations
CA$3,000/mo
Managed
CA$6,500/mo
Most chosen
Embedded
CA$12,000/mo

Billed annually. Every tier includes a named vCISO, a 90-day on-ramp, and household coverage.

Explore the vCISO Book a fit call →