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HackFirstAidMedical
For MSPs

We work alongside you. Not over you.

Most small practices have an MSP they already trust. We deliver the compliance, security risk analysis, training, and incident-response layer you can't deliver alone — without putting your client relationship at risk.

We never sell your client IT services.

Our scope is HIPAA, OCR, training, and IR. We refer all IT change requests back to you. The BAA reflects this.

Co-branded or white-label.

Co-sell with your logo alongside ours, or white-label the SRA and policy pack under your brand. Your call.

Wholesale pricing.

SRA at $2,500–$5,000 wholesale, depending on practice size. Referral fee 15–25% of first-year revenue, capped at $2,500 per practice.

Straight terms.

No exclusivity. No minimum volume. Net 30. Quarterly partner sync to share what we're seeing in the field.

What we ask of you

  • — Tell us about the practice's stack before the kickoff call so we don't waste 30 minutes inventorying things you already know.
  • — Sign our partner BAA covering the practices we co-serve.
  • — Loop us in when an incident starts. The first hour is the difference between a contained event and a Wall-of-Shame notification.

HackFirstAid runs a structured family-wide partner program at partners.hackfirstaid.com.

Become a partner
Built by

Travis R. Barlow.

25+ years in incident response. 580+ engagements. Founder of AtlSecCon, one of Canada's longest-running security conferences. No SDR, no junior associate — you talk to the person who has run this incident before.

25+
years IR
580+
engagements
1–25
provider ICP
Scenarios we have walked practices through

Illustrative composites drawn from practitioner conversations. No patient or practice identifiers.

  • Ransomware · Friday afternoon

    Walked the office manager of an 8-provider primary-care clinic through the first three hours — who to call, what not to touch, and what the 60-day HIPAA clock meant.

  • Cyber-insurer renewal

    A 3-provider dermatology clinic pulled the playbooks, customized two pages, and the underwriter accepted the plan — instead of a $9,000 consulting engagement.

  • BEC wire-fraud attempt

    A 5-provider OB/GYN group had read the Front-Desk Email Compromise playbook the week before. Their dual-approval rule caught the wire and prevented the loss.

  • MSP handoff to physician-owner

    The HIPAA self-check produced a one-page gap list an MSP could hand to a physician-owner — no jargon translation required.

Upgrade — vCISO

Your MIPS-ready SRA — and a named owner for the 60-day clock.

Training gets your people ready and advisory is there when something breaks. When you need someone to own the program — the HIPAA Security Rule, your annual SRA, and 405(d) “reasonable security” — and be the name your OCR, cyber insurer, EHR/clearinghouse business associates, and (in Canada) your provincial health privacy commissioner can point to, that’s the HackFirstAid vCISO: a security leader on retainer. Built for the EHR/vendor ransomware event mid-clinic-day, where the breach clock starts before the schedule clears.

We own your program

Strategy, risk register, roadmap, governance, cadenced reviews, and the OCR, cyber-insurer, EHR/clearinghouse BA, and provincial privacy commissioner conversations.

Independent partners execute

DFIR, SOC, pen-testing, tooling, legal, brokerage — coordinated by your vCISO, never sold by us.

Small Practice
CA$1,800/mo
Solo & the smallest offices — quarterly cadence
Foundations
CA$3,000/mo
Managed
CA$6,500/mo
Most chosen
Embedded
CA$12,000/mo

Billed annually. Every tier includes a named vCISO, a 90-day on-ramp, and household coverage.

Explore the vCISO Book a fit call →